AI medical scribe
Say hi to Ozwell. Your AI medical assistant.
Ozwell listens to the visit, writes the structured SOAP note, and queues the orders and referrals for your approval — so charting stops following you home.
- HIPAA compliant
- Drummond pDSI-Risk certified
- Works with your EHR
Enhancing workflows for leading healthcare companies
The problem
Documentation is eating clinical medicine
Clinicians did not train for data entry. The shift to electronic records moved the paperwork onto the screen without reducing any of it — and the cost shows up in hours, in burnout, and in dollars.
2 hours
of documentation and desk work for every hour spent with a patient
Sinsky et al., 2016
63%
of physicians report symptoms of burnout, with administrative burden a leading cause
Shanafelt et al., 2022
52%
of the primary-care workday goes to EHR tasks — 5.9 hours out of 11.4
Arndt et al., 2017
$286B
spent every year on administrative complexity instead of on patient care
Shrank et al., 2019
See it work
Ozwell: your AI-powered clinical assistant, inside your EHR
Two minutes, one clinic encounter: what Ozwell hears, what it writes, and what lands in the chart.
What Ozwell does
Smart scribing & accurate charting
Reclaim your time, refocus on patient care
Ozwell transcribes the encounter as it happens, pulls out the clinical detail, and populates the chart — handling specialised terminology rather than everyday speech. You review a finished note instead of writing one.
- Transcribe patient visits
- Automate chart population
Smart call handling
Optimize your lines, elevate your service
Configure your own voice prompts and let Ozwell answer. It handles refill requests, appointment reminders, and routine questions, routes what it should not answer, and gives your front desk back the phone.
- Automate routine calls
- Personalize caller experience
Works inside your stack
No new system to learn
Ozwell connects to WebChart, Enterprise Health, and the EHR, HRIS, and CRM tools you already run, then writes results back where your team expects to find them. Orders, referrals, and follow-ups queue as reviewable actions — nothing files until you approve it.
- Write back to the chart
- Approve before anything files
Security & certification
The market's first and only Drummond pDSI-Risk certified AI-powered Health IT solution
The certification confirms that Ozwell's AI platform meets key benchmarks for intervention risk assessment and mitigation — a critical step in supporting the responsible use of AI in clinical care.
- HIPAA compliant
- Mobile friendly
- Drummond certified
Why purpose-built
Built for the clinical encounter, not adapted to it
A general assistant can summarise a transcript. Getting from a spoken visit to something that belongs in a patient record is a different job.
| Capability | General-purpose AI assistant | Ozwell |
|---|---|---|
| Designed for | General knowledge work, adapted to healthcare afterwards | Clinical encounters and healthcare workflows from the start |
| Clinical vocabulary | Tuned for everyday speech; specialty terminology gets mangled | Interprets medical, legal, and technical terminology as a first concern |
| What you get back | Freeform prose you still have to restructure yourself | A structured SOAP note, with orders, referrals, and follow-ups queued |
| Your existing systems | Copy and paste between windows | Writes back into WebChart, Enterprise Health, and the EHR, HRIS, and CRM tools you run |
| Reaching the record | Not applicable — nothing connects to the chart | Nothing files until a clinician reviews and approves it |
| Inbound calls | No telephony | Answers your lines with your own voice prompts, escalating the rest |
| Adapting to you | One generic model average for every user | Learns your vocabulary and note style from the corrections you make |
| Risk certification | Rarely certified for predictive decision support | First to hold Drummond pDSI-Risk certification, under ASTP/ONC § 170.315(b)(11) |
| Scope disclosure | Intended use and limitations usually unstated | Intended uses, cautioned uses, and known limits published in full |
From the exam room
Don't just take our word for it
Two physicians on what changed after a fortnight with Ozwell.
“Most of us in the practice have gained back an hour or two each day.”
BlueHive AI [Ozwell] has been an absolute game changer for me. I’ve been using it for just two weeks, but it already feels like a major step forward compared to when we transitioned from paper charts to EMRs. With EMRs, I often found myself focusing more on the screen than on the patient, which really took away from the personal interaction. BlueHive [Ozwell] has given me the freedom to go back to being a doctor—looking my patients in the eye and focusing on them, while the AI handles the documentation. It’s liberating. Most of us in the practice have gained back an hour or two each day, and the improvement in patient care is remarkable.
Jeffrey Margolis, M.D.
President of Michigan Health Professionals
“I saw 35 patients today, and all my notes and referrals were completed by the end of the clinic day.”
One of the biggest challenges in medicine is time. We spend a lot of hours on administrative tasks like charting—up to one to two hours daily. This time is taking away from patient care and even our personal lives. BlueHive AI [Ozwell] has already helped cut down that time. It allows me to focus more on patient care without the stress of additional paperwork at the end of the day. For example, I saw 35 patients today, and all my notes and referrals were completed by the end of the clinic day.
Richard Zekman, D.O.
Division of Clinical Hematology & Medical Oncology
How it works
From conversation to completed chart
Ozwell listens to the visit, understands the clinical detail, and does the documentation — then gets better at your terminology every time you use it.
Step 1
Listen
Start from phone or chat, on desktop or mobile. Ozwell transcribes the encounter in real time and handles specialized clinical terminology, not just everyday speech.
Step 2
Understand
It reads the full context of the conversation rather than matching keywords — pulling out conditions, medications, allergies, vitals, and referrals as discrete clinical facts.
Step 3
Act
A structured SOAP note is written for you, with orders, referrals, and follow-ups queued as reviewable actions. Nothing is filed until you approve it.
Step 4
Learn
Your corrections feed back in, so accuracy improves against your own vocabulary and documentation style. Results sync to EHR, HRIS, and the rest of your stack.
Built for clinicians
Work smarter, not harder
Ozwell adapts to how your practice already runs, rather than asking your practice to adapt to it.
Learns your vocabulary
Every correction you make feeds back in, so accuracy improves against your own terminology and note style instead of a generic model average.
Custom instructions per clinician
Set your name, title, and standing instructions once. Notes come out in your voice and your format, not a house template.
Specialty terminology, not just speech
Built to interpret complex medical, legal, and technical language — the vocabulary general-purpose dictation reliably mangles.
A phone line that answers itself
Refill requests, appointment reminders, and routine questions handled with your own voice prompts, escalating the rest to a human.
Works on the phone in your pocket
iOS and Android apps on the same account. Start a note between rooms on mobile and finish it at the desktop.
Nothing files without approval
Orders, referrals, and follow-ups arrive as reviewable actions. You stay the last step before anything reaches the record.
Get answers
Frequently asked questions
How Ozwell fits into a working practice. If your question is not here, the Help Center goes deeper.
What is Ozwell?
Ozwell is an AI medical assistant for healthcare practices. It transcribes patient visits, writes structured clinical notes, answers inbound calls, and connects to the EHR and other systems you already use, so documentation and routine administration stop consuming clinical time.
How does the Ozwell phone assistant work when people call in?
The Ozwell phone assistant handles incoming calls with advanced natural language processing. When a call comes in, it can understand and respond to a wide range of inquiries — scheduling appointments, providing information, or routing the call to the appropriate department. It interprets complex industry-specific terminology, which makes it particularly useful in fields like healthcare and legal services, so callers receive prompt, accurate, and professional service every time.
How does Ozwell integrate with my existing systems?
Ozwell integrates with a wide range of existing systems, including EHR, HRIS, CRM, and other essential tools — WebChart and Enterprise Health included. Results are written back where your team already looks for them, so workflows improve without disrupting your current setup. The Help Center has a full WebChart integration guide.
Is Ozwell HIPAA compliant, and how is the AI risk assessed?
Yes. Ozwell is HIPAA compliant and is the first AI-powered Health IT solution to hold Drummond pDSI-Risk certification, which confirms the platform meets benchmarks for predictive decision support intervention risk assessment and mitigation. Our full source attribute disclosures are published on the certification page.
What is Drummond pDSI-Risk certification?
It is an independent certification, issued by Drummond Group, that a predictive decision support intervention meets the intervention risk management and source attribute disclosure requirements of ASTP/ONC § 170.315(b)(11). Ozwell was the first AI-powered health IT product to achieve it, announced on July 15, 2025. In practice it means an impartial third party has reviewed how the risks of the AI are assessed, mitigated, and disclosed — not merely that the vendor says they are.
Does Ozwell make clinical decisions on its own?
No. Ozwell is designed to inform and augment clinical decision-making, not to replace clinical management — that is the intended decision-making role published in our source attribute disclosure. It drafts documentation and queues actions; a clinician reviews and approves them, and nothing reaches the patient record until they do.
When should Ozwell not be used?
Ozwell is not intended for emergency or critical care settings where real-time clinical decision-making is required, nor as a substitute for professional medical judgment. We also caution against relying on it for highly specialized or nuanced care, such as advanced pain management or rare disease treatment. These limits are published in full in our source attribute disclosure rather than left for you to discover.
Which clinicians and care settings is Ozwell built for?
Ozwell is intended for outpatient clinics, hospitals, and administrative offices, and is built for primary care physicians, specialists, nurses and nurse practitioners, physician assistants, and the administrative staff involved in documentation and care coordination. It supports clinicians working with a broad range of patient populations, including routine, preventive, and chronic condition care.
Who builds Ozwell?
Ozwell is built by BlueHive Health, LLC, part of Medical Informatics Engineering, Inc. — the team behind the WebChart and Enterprise Health EHRs, with a long history in health IT rather than a general AI company entering healthcare. BlueHive Health is the named developer on our ONC source attribute disclosure.
Can Ozwell understand and process industry-specific terminology?
Yes. Ozwell is equipped with advanced natural language processing that allows it to understand and process complex industry-specific terminology, including medical, legal, and technical jargon, rather than only everyday speech.
Can I customize Ozwell to fit my specific workflow?
Yes. Ozwell offers customizable workflows, and each user can set their own name, title, and custom instructions so that output matches their documentation style. This ensures alignment with how your organization already works rather than forcing a single house format.
Does anything get filed to the patient record automatically?
No. Ozwell drafts the note and queues orders, referrals, and follow-ups as reviewable actions. A clinician approves them before anything is written to the record, so you remain the final check on everything that reaches the chart.
How does Ozwell stay up to date with my evolving needs?
Ozwell continuously learns from your interactions and corrections, adapting to better match your vocabulary and documentation style over time, so it remains useful as your organization grows and changes.
What kind of support can I expect?
The Help Center covers setup, accounts, integrations, and the API, and our team answers questions directly at info@ozwell.ai. Ozwell also includes integrated communication tools with real-time messaging and notifications to keep your team coordinated, whether they work in the office or remotely.
Is Ozwell easy to use?
Yes. Ozwell is designed around an intuitive interface that minimizes learning curves, and it runs on the web plus iOS and Android, so most people are productive without training. You can start a note on mobile between rooms and finish it at a desktop on the same account.
Freeing up time for what truly matters
Reimagine your workday with Ozwell
Start free on the web, or get the app and let Ozwell handle the documentation from your pocket.
